Packages are generally dispatched within 1-2 days after receipt of payment.
Shipping charges include preparation and packing costs and postage. Preparation costs are fixed, whereas transport fees vary depending on destination. They are stated on the checkout when shipping address is entered. We recommend you to group all your items in one order. We can combine two orders placed separately, and shipping charges apply to each of them. We make sure boxes dimensions are appropriate and your items are properly protected however your package is shipped at your own risk.
The delivery time depends on where you live, it varies between 1 and 7 business days.
At the moment we ship to the following countries: Luxembourg, Netherlands, Belgium, Germany and France.
Our packaging materials
We understand the impact of packaging waste on the environment and that is why we try to minimise ours. This is the reason why we don’t include any order confirmation documents or cards inside your order and we use the most eco-friendly packaging materials available: high quality 100% recyclable cardboard boxes, 100% recyclable paper tape and natural wood wool filler which is an environmental friendly light and bio-degradable void fill made from shredded timber. Furthermore, our stickers are made from recycled paper that we order in a small family-led copy shop.
We try to do our best and we are constantly eager to improve the way we do things! If you have any suggestions we are more than happy to hear you. Please contact us at email@example.com :)